Sim Activation

[lachlanmccarthy]

My new Sim card does not appear to be activated as I can only make emergency calls. I have restarted multiple times without success. I have recieved an email claiming my Sim card has been activated, though this this is not the case. 

I ported my old phone number. 

[Ahra_G]

Hi @lachlanmccarthy, 

For mobile services, the porting will commence as soon as the SIM is activated. 

You should receive an email as soon as the porting is completed which usually takes 1-2 working days.

Let us know should you require further assistance.

Thanks! 

Ahra_G

[lachlanmccarthy]

My Sim still remains unactivated.

[BasilDV]

Hi @lachlanmccarthy 

We'd like to check the status of your SIM activation.

Please send us a private message with your account details.

BasilDV