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Sim Activation

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Level 1c
Hi I received my tpg mobile SIM on 14/07/20 and activated following the instructions on the in closed letter, and it is still not activated. Please help
6 REPLIES 6
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Moderator

Hi @Macca13 


Thanks for your query!


Let me have a look for you, and I will get back to you ASAP.


There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.
https://www.tpg.com.au/download


Regards,
David_M

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Moderator

Hi @Macca13 

 

I have escalated this ti our mobile teams to help you out.

Someone will call you back ASAP within 24hrs to help resolve this.

 

Thanks,

David_M

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Level 1c
Hi someone tried to call me but I missed the call, What can i do for now.
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Level 1c
Hi David my mobile service is still not active. After I activated the SIM it still says awaiting service activation I'm sure I doesn't take 4 days to activate a mobile device.
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Moderator

@Macca13 We've asked our mobile team to try and contact you today. Please keep your phone handy.

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Level 1c
thank you David