Sim activated - no network

[jadeandalex17]

Hello, I received an email that my sim is activated but I cannot make calls or receive text messages.

Why is this happening! It has been 4 hours since activating online.

[Aubrey]

Welcome to TPG Community, @jadeandalex17!

Let's have a look at your account and confirm if SIM activation has been completed. You can send your customer ID or mobile number to us via private message.

Thanks,

Aubrey