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Sim card activation.

Tim79
Level 2

just found a problem with activating my TPG sim, i followed all the instructions apart from sending the 6 digit code back to TPG. I cant do this because i have no credit on my old telstra sim. I attempted to call TPG support but got cuttoff 3 times. I have the 6 digit code but i dont know how to get the code back to TPG?

 

any help would be greatly appreciated.

1 REPLY 1
BasilDV
Moderator

Hi @Tim79 

 

Welcome to the Community!

 

We were able to locate your account using your community details.

We'll arrange a call from our Mobile team today between 6PM - 7PM to assist you in activating your Mobile account.

 

BasilDV