Sim not working

[0424487171]

Hi My son card is not working. No call,no internet, no sms. Noting comes up. What is wrong?

[Riezl]

Hi @0424487171, we have located an account using your community details, but we'd like to make sure that we got the right one. Please send us a private message with your TPG customer ID, Mobile Service Number (MSN) and complete address.

To send a PM, please refer to this link: How do I private message (PM) in the community