I have an OPPO Reno Z android phone and struggle to send MMS files. I have followed the TPG MMS instructions and regularly shut down my phone but on most occasions I get the "Failed to send. Tap to try again" message. I tap to try again and it makes no difference.
I have tried the messaging app that came with the phone along with the Messages app and the QKSMS app, however all of these apps have struggled to send an MMS. My son has the same OPPO handset but a different telco provider and he has no issues with sending/receiving MMS.
Any suggestions on how to fix the issue?
Welcome to the Community!
Are you able to check the APN settings on your phone for MMS?
Name: Vodafone AU-MMS
MMS Proxy: 10.202.2.60
MMS Port: 8080
APN type: mms
Did you turn On your Mobile data, while sending an MMS? If not, please turn On your Mobile data then try again.
Let me us know how it goes.
As mentioned in my original message I have used the APN settings for MMS that TPG requires. So the details that you mention are already set in my phone.
With regards to mobile data, I always have this switched on.
So unfortunately these suggestions have made no difference.
Do you have any other suggestions, or is there something that TPG could check from their side?
Same problem as others on this stream - have tried to follow instructions, but cannot even find the APN settings screen so haven't been able to check what the settings are. The menues specified are not there - can screengrab settings menu and send if that will help.
OPPO RENO-Z running ColorOS 7.1
Have tried swapping SIM card with another TPG mobile customer - didn't fix it.