TPG scam? - getting billed after service deactivation. can you pls deactivate my phone number? i had requested it 3 wee

[Mapel123]

TPG scam? - getting billed after service deactivation.

can you pls deactivate my phone number? i had requested it 3 weeks back and i am still getting billed and it's still active.

account is 1200803334

I have been on the phone for hours multiple times a day and no one picks up.

I spoke to your rep on the phone regarding the cancellation of Phone xxxx. Looks like she didn't do her job apart from being a salesperson asking me to transfer the phone number to my uncle's aunties, and cousins.  Please be professional and resolve this ASAP.

get in touch ASAP and resolve my issue. else I will complaint to the communication ombudsman.

News channels are free to use the above text.

[Ahra_G]

Hi @Mapel123, 

We are unable to postpone or suspend payment for a mobile service. PM us with your Customer ID or TPG mobile number so we can assist you further. 

Thanks! 

Ahra_G

[Ronidkw]

I want my tpg sim card deactivate because I go back my country.
My tpg number : 89032215

[Aubrey]

Hi @Ronidkw, it looks like you have a Singapore number. You have reached TPG Telecom Australia.

You may visit the following pages for further assistance.

Website: https://simba.sg/home

Facebook: https://m.facebook.com/SIMBAtelecomSG/?_rdr

Aubrey