Hello,
I’d like to terminate my ADSL at the end of my current billing cycle. I’ve tried to call 4 times, been placed in a queue, requested a call back, you called me back, was disconnected and now your system won’t register me again as they say I’m still in the queue. I am not paying for another month when I can get in touch with you by phone as nominated to cancel my account at the end of the billing cycle. Additionally there’s a fault on the your line which means I’ve currently paid for a service I can’t even use. Please advise. Thank you.
