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Termination SIM card only plan

kbrychcy
Level 2

Hi, our family is on a vacation trip in Australia and purchased two SIM card only plans on the 18th of February and opened two TPG accounts. As we are leaving on March 9th the country to head back to Europe we want to make sure about the timely termination of the two SIM card only plans. How do we have to proceed as I do not find termination instruction in the TPG account. The two SIM cards we want to keep active until March 9th. Thanks for your advice. 

6 REPLIES 6
BasilDV
Moderator

Hi @kbrychcy 

 

We'd like to look into the account and see what we can arrange for you.

 

Please send us a private message with your account details.

 

BasilDV

adcd2024
Level 2

Hello, I would also like to cancel my mobile internet service. Could you please assist me with that?

Ahra_G
Moderator

Hi @adcd2024, please send us a private message and we'll pull up your account. Thanks! 

MayLam79
Level 2
Hi TPG team,
I’d like to terminate my SIM card plan. Please help.
Best regards
May
adib_rahmang
Community Manager

Hey @MayLam79,

 

What's got you looking to terminate your plan? Send us a private message and we'll keep chat more.

MayLam79
Level 2
I have been relocated back in Malaysia.