Get online support
I inserted the pre-paid sim i received in the mail into the phone and tried to make a phone call - says you need to activate your account first.
So i went to https://myaccount.tpg.com.au and had the following message come up (See attachment)...
Tried ringing technical support - only to end up listening to the endless loop of some messages recorded in a cheery voice.
Any helpful suggestions, please? Before I have to go and start looking for a new phone provider again?
Thanks!
Regards,
Yelena
Hi @yvlasova2023,
We have created an article on how to activate your TPG SIM: How to activate your TPG Mobile SIM card
Otherwise, please send us a private message and we'll help activate your SIM.
-Ahra_G