Unable to make international call

[Sao84]

My plan should have 100 mins international calls but when making calls keep on saying that I have insufficient funds to make the call

[BasilDV]

Hi @Sao84 

Welcome to the Community!

We were able to locate your account using your community details and can confirm that you have a 100 Minutes international calls (Excluding calls to selected countries). Check it here if you are trying to call an excluded country.

If not, please let us know and will raise this with our Mobile support specialist.

BasilDV