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too_doreen
Level 2
Unable to receive calls all of a sudden. Just goes to voice mail
1 ACCEPTED SOLUTION

Accepted Solutions
too_doreen
Level 2
Thanks Will. I have managed to fix the problem. Able to get calls now. Thank you

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2 REPLIES 2
Will
Moderator

Hi @too_doreen,

 

Welcome to the TPG Community!

 

Thanks for raising this with us! Let us help you in restoring the incoming calls to your homephone service.

 

Can you send me a PM with your customer ID or username together with your service address? We tried to pull up your account using your community details, but we can't find a match.

 

For your reference: How do I private message (PM) in the community

 

Regards,

 

too_doreen
Level 2
Thanks Will. I have managed to fix the problem. Able to get calls now. Thank you