Voice

[too_doreen]

Unable to receive calls all of a sudden. Just goes to voice mail

[Will]

Hi @too_doreen,

Welcome to the TPG Community!

Thanks for raising this with us! Let us help you in restoring the incoming calls to your homephone service.

Can you send me a PM with your customer ID or username together with your service address? We tried to pull up your account using your community details, but we can't find a match.

For your reference: How do I private message (PM) in the community

Regards,

[too_doreen · Accepted solution]

Thanks Will. I have managed to fix the problem. Able to get calls now. Thank you