Why is my mobile service so terrible/slow?

[Anonymous]

Thanks for the details @andilee,
 

I arranged one of our Mobile Specialists to contact you.

Please expect a call within 15-30mins from now.
 

Let me know how it will go.

CheerS!

[Anonymous]

Hi @andilee,
 

One of our Mobile Specialists is trying to call you unfortunately no avail.
 

Please keep your mobile service available.

Regards,

[Ahra_G]

Good day, andilee! 

We've since checked the status of your service and it shows that there is a planned network maintenance which can cause an intermittent connection. The estimated time of restoration is on 26 September 2018. 

Apologies for the inconvenience caused.