eSIM

[iakovosg]

Do we have an update on eSIM availability at TPG ?

[Shane]

We do not support eSIM at this stage, we only have physical SIM for our mobile products. 

[david64]

@Shane . Since TPG will soon be relieved of the burden of maintaining a very mature product like email, they might be able to turn their attention to rolling out IPv6, wifi calling and eSIMs. And better training for moderators and call centre staff.

[Shane]

We appreciate your feedback. @david64  We haven't heard any news about IPv6, but surely we will let everyone know about it once it becomes available.

[iakovosg]

Thank you

[0421051860]

I was wondering when will TPG rollout the eSIM to customer. I currently have the iPhone 15 eSIM version I got from 🇺🇸 US. Waiting for TPG to give us an update regarding the eSIM.

[BasilDV]

Hi @0421051860

The ESIM will be available with TPG soon.

There's no solid date as of the moment, but we target to get it live within the year.

Continue to check our Social Media pages and website for further updates.

BasilDV

[mranilsth666]

Hi, My account doesn't not have esim swap option. How could I swap to esim

thank you

[adib_rahmang]

Hey @mranilsth666,

That's definitely odd. Are you using the app? We'll get you to check if you see the option when logged in to your account using a web browser.