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i cant make phone calls

Level 2

for some ODD reason, i cannot make phone calls, thank god i can recieve calls, but i can't make them. it makes it extra annoying as since i can't make these calls, I CAN'T CALL TPG'S HELPLINE. and now i can't get the problem solved. when i call it says, your account has expired. i have logged into my account and paid for the bill, but 3 days later and i still can't make phone calls. this is very inconvenient


Hi @jolineho


Is this for your homephone or mobile service? Were you trying to call a local number or international? 


Send us a private message and we'll have a look at your account.