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i cant make phone calls

jolineho
Level 2

for some ODD reason, i cannot make phone calls, thank god i can recieve calls, but i can't make them. it makes it extra annoying as since i can't make these calls, I CAN'T CALL TPG'S HELPLINE. and now i can't get the problem solved. when i call it says, your account has expired. i have logged into my account and paid for the bill, but 3 days later and i still can't make phone calls. this is very inconvenient

1 REPLY 1
Ahra_G
Moderator

Hi @jolineho

 

Is this for your homephone or mobile service? Were you trying to call a local number or international? 

 

Send us a private message and we'll have a look at your account. 

 

-Ahra_G