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international SMS

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Level 1

Hi,

Me and my wife both got TPG sims recently. We both cant send international SMS. One is a apple I phone and the other is a samsung galaxy.

Can someone fix this?

3 REPLIES 3
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Moderator

Hi @srihanaj

 

Welcome to the Community! 

 

I was able to locate your Mobile account using your Community details however I will need to verify which of the mobile numbers you have are the ones having issues. 

 

Could you at least provide us with the last 4 digits of the problematic numbers? 

 

 

Regards,

Ahra_G

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Moderator

Got your PM, @srihanaj.

 

I have organised a contact to be made from one of our Mobile Specialists team on the main phone number we have on file tomorrow, 02 May 2019 between 11AM - 12NN VIC. Should you have another preferred time to be called, please do let us know. 

 

Thanks! 

Moderator

Hello @srihanaj

 

I believe you have already been contacted by one of our Mobile specialists. Should you have further queries or requires assistance, please don't hesitate to contact us again. 

 

 

Thanks!