my mobile sim still not activated

[heavenkim84]

Hi

i ve gone through sim activation for my mobile and my hubby's this morning but the after 8 hours, its still hasnt actevated yet.

what is going on.

[Ahra_G]

Hi @heavenkim84, 

You may check out this article to run through the steps in activation: How to Activate Your TPG Mobile Sim Card

For further assistance, please PM us with your TPG mobile number or account number and we'll have our Mobile Team to check on your mobile number's activation.

Thanks! 

Ahra_G

[heavenkim84]

well. i ve gone through those procedure.

when i look at the dashboard, it keep stay at number 5 which says initiate transfer to my number to tpg...

but its been more than 7 hours since this morning.

can you help.