paid bills but data suspended?

[ztelooc22]

i have paid my bills but my data was suspended? why is that?

thanks,

Alain

[Riezl]

Hi @ztelooc22 , is this for your TPG Mobile Australia service? If yes, please send us a private message with your TPG customer ID, Mobile Service Number and complete address so we can pull up the account and help with your concern.

To send a PM, please refer to this link: How do I private message (PM) in the community