TPG Community

Get online support

sim card not received yet

manish
Level 2

I haven't received it yet, i need it asap as i m new in aussie and i really need a mobile no

1 REPLY 1
Erika
Moderator

Hi @manish

 

Welcome to TPG Community!

 

I've located your account using your Community details and went ahead and tracked the location of your mobile sim. 

 

I can see that your mobile sim has been sent out from our warehouse last 19 June. Delivery will take 2-3 working days for metro areas and 3-5 working days for country locations with Australia post. 

 

Once you received the SIM card, you may check this link on how to activate it.

 

Cheers,