In the last couple of months weve been experiencing connection issues. If we connect its only for 5 minutes and then drops out again. Is it possible that I need to update the firmware on the Archer VR16001600v?
My modem's info:
Firmware 0.1.0 0.9.1 v5006.0 Build 200810 Rel.53181n
Hardware version: Archer VR1600v v1 00000000
Could the modem be stuffed?
Should I buy a new one?
Any other suggestsions?
Welcome to the Community!
We were able to locate your account using your community details and tested the NBN line.
We've detected a possible fault within the NBN network that may have caused the issue.
This has been escalated to our Engineering team for further investigation and updates will be given within 24 to 48 hours as soon as it becomes available.
We apologise for the inconvenience.
A firmware update will upgrade your device with advanced operational instructions without needing any upgradation in the hardware. By updating the firmware, you will be able to explore new features that are added to the device and also have an enhanced user experience while interacting with the device.