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Hi. My equipment order number 4248799. Can I arrange to have the modem/equipment delivered on 11 Jan or later please? This is the date when the installation will be done and there will be someone at home.
Hi @prithipals,
I've managed to locate your account and recent update indicated that the modem has been shipped out from our warehouse.
Standard delivery timeframe is 1-2 working days within metro and 3-5 working days outside.
I have sent you the consignment number via private message.
For Installation Status, you may refer to this link: Installation Tracker
Please don't hesitate to reach out to us again should you require any assistance.
Regards,
Ahra_G