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High latency - xbox series x

Level 2
Hi all. I've just bought an xbox series x and am trying to get the ping down to a reasonable level.
At the moment posting 179ms as the best it can get with a hard wired connection. WiFi on 5ghz is exactly the same.
I've opened ports. Putthe iponto a dmz on the router but no joy.
All other connected devices run a ping of 20 to 30ms.
Download speed isn't an issue just latency.
Is there a fix for this?
Cheers rob

Hi @RobbieRhone47 


We'd like to check on this further and see what we can do to improve this.


Please send us a private message with your account details.



Level 15

Hi @RobbieRhone47 . Your xbox is getting 179 ms and other connected devices get 20-30 ms. 

What are these other devices?

What hostname or ip address are you pinging?

What model router do you have?