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I can't send mail from iphone or outlook 2010

bddjlim
Level 2

I can recieve email via tpg server.

But I can't send email out.

I'm getting error message "Cannot Send Mail". The server rejected one of the recipeint;s addresses."

My settings in the Outgoing Mail server on my iphone 11 is as follows:-

Host Name: mail.tpg.com.au

Server Port 25

 

I've tried authentication with putting usename and passowrd on outgoing mail server but getting the same error. Why?

 

1 REPLY 1
Shane
Moderator

Hi @bddjlim ,

 

Thanks for raising this to us, here is an article that you may find helpful please see the link below.

 

Cannot Send Email Rejected by the Server/Banned from using SMTP 

 

Let us know how it will go.

 

Cheers!

 


@bddjlim wrote:

I can recieve email via tpg server.

But I can't send email out.

I'm getting error message "Cannot Send Mail". The server rejected one of the recipeint;s addresses."

My settings in the Outgoing Mail server on my iphone 11 is as follows:-

Host Name: mail.tpg.com.au

Server Port 25

 

I've tried authentication with putting usename and passowrd on outgoing mail server but getting the same error. Why?