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Internet speed wildly fluctuating

Mittyhuggett
Level 2
Hello, our internet speed is fluctuating a lot. Previously, speeds have been smooth usually getting around 40 Mbps. Recently our internet speed has been quite inconsistent ranging from periods of very slow internet speeds (less than 1mbps), quite low (around 10mbps), and back to normal speeds. I have also noticed the upload speeds are very low.
Would like help in solving this problem. Even during the writing of this post the speed went really slow for a minute to the point that it was unusable but then returned back to 50mbps. Thanks
1 REPLY 1
BasilDV
Moderator

Hi @Mittyhuggett

 

We'd like to run some tests and see what we can do to improve your service.

 

Kindly send me a private message with your account details.

 

BasilDV