Limit for number of private messages

[justin959873]

Trying to reply to a private message from a moderator, and I am receiving an error message -

"You have reached the limit for number of private messages that you can send for now. Please try again later."

It is weird, since I never send any private messages before in the community.

I was trying to re-log in the community, but the issue still persist.

I am supposed to send the message to the moderator, Ahra_G

Is there any other way to send message to the moderator?

[BasilDV]

Hi @justin959873 

We've refreshed your Community account.

Please try sending a private message now.

BasilDV

[justin959873]

Thanks for your help.

But, when I re-logined my account, it didn't work at all.

I tried with my other devices, but they didn't work either.

Please let me know how I can message or send email to the moderator.

Thanks.

[BasilDV]

Hi @justin959873 

Can you try again?

[justin959873]

Finally, it worked!

Thanks for your help.

Very appreciated.

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