Lock in fail

Sandy001
Level 2
1 REPLY 1
BasilDV
Moderator

Hi @Sandy001

 

Thanks for raising this with us.

 

May we know the type of account you have with us? Do you have a Mobile or NBN/ADSL service account?

If it's mobile, then it will not work with our TPG Mobile App as it only accepts broadband (ADSL/NBN) service account.

 

BasilDV