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Hi @Meganfrance
NBN has scheduled a planned outage to perform essential maintenance on the network that will optimise the serviceability of the network. During the outage, customers will not be able to access the network.
The outage should be resolved by now. i've managed to run a quick test and have now detected an internet connection.
If you're still having issues, let us know of your most convenient time to receive a call so we can have our Technical team to contact you for assistance.
Regards,
Ahra_G