TPG Community

Get online support

NBN speed decreased?

lkcheng2
Level 2

Since the release of new TPG NBN plans, I have noticed a drop in download speed. 

I have done speedtests throughout the day and night, and noticed that the speed im getting is only 500/40 even though my plan is advertised as 800/40. It used to be 670/40, I'm on FTTP and using LAN.

 

Has anyone else experienced this problem?

 

 

1 REPLY 1
adib_rahmang
Moderator

Hi @lkcheng2,

 

We'll check it out. Are you able to send me a private message?

 

How do I private message (PM) in the community - TPG Community