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NBN speed decreased?

Level 2

Since the release of new TPG NBN plans, I have noticed a drop in download speed. 

I have done speedtests throughout the day and night, and noticed that the speed im getting is only 500/40 even though my plan is advertised as 800/40. It used to be 670/40, I'm on FTTP and using LAN.


Has anyone else experienced this problem?



Community Manager

Hi @lkcheng2,


We'll check it out. Are you able to send me a private message?


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