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No internet at all today

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Level 1a

I have tried to call tog and do online chat but nobody can give me an answer I need to work at home and require this fixed urgently

2 REPLIES 2
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Level 1a
Same here... Was told modem is configured incorrectly, was told connection is intermittent.... spent 5 hrs chatting to 6 different people today, nearly every time the chat applet crashed on my phone, so conversations were cut short... bad form all round, bad customer service
Level 1a

Rubbish about your modem being configured incorrectly! If it's worked fine until now it's a problem on their end! They need to fix it!😡