Get online support
I don't have an option to send a private message when I click on a users name, is there something you have to activate for this?
Also on my profile if I click private messages i get this error
Thanks for the reply Shane,
After I posted I was made a level 2 user and then had access to PM's, all good now
Hi @Strife ,
Thanks for raising this to us, please re-log in your community account and perform clear cache and cookies to the browser. Let us know how it will go.
Cheers!
@Strife wrote:
I don't have an option to send a private message when I click on a users name, is there something you have to activate for this?
Also on my profile if I click private messages i get this error
Thanks for the reply Shane,
After I posted I was made a level 2 user and then had access to PM's, all good now
We're glad to know that the Private Message is now working.
Thanks for the reply Shane,
After I posted I was made a level 2 user and then had access to PM's, all good now
Hi,
I am a new TPG community member, I also can't do private message as Strife above, I get the same Access Denied error when I try to access PM, can a Mod please help me?
Hi @dhkhuu
Welcome to the Community!
We set a requirement for a new member in the community to be able to send a PM once reached level 2.
A new member just needs to post or comment on a thread in order to achieve the said level.
Let us know if you need further assistance.
BasilDV
Please ignore my request above, looks like I am able to do PM after I did my first post.
Thanks for your reply, I can now do PM after I did my first post, sorry I didn't know about the requirement for new members.
Cheers.
was having the same issue
Hi @pglushkov, may we know how we can be of assistance?
You need to ensure that you are logged in in order for you to be able to send a private message.
Nevertheless, I'll send you a PM and you may directly respond to it.
Thanks!