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Private Messaging

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Strife
Level 2

I don't have an option to send a private message when I click on a users name, is there something you have to activate for this?

Also on my profile if I click private messages i get this error

 

Screenshot 2021-02-24 135005.jpg

1 ACCEPTED SOLUTION

Accepted Solutions
Strife
Level 2

Thanks for the reply Shane,

 

After I posted I was made a level 2 user and then had access to PM's, all good now

View solution in original post

9 REPLIES 9
Shane
Moderator

Hi @Strife ,

 

Thanks for raising this to us, please re-log in your community account and perform clear cache and cookies to the browser. Let us know how it will go.

 

Cheers!

 


@Strife wrote:

I don't have an option to send a private message when I click on a users name, is there something you have to activate for this?

Also on my profile if I click private messages i get this error

 

Screenshot 2021-02-24 135005.jpg


 

Strife
Level 2

Thanks for the reply Shane,

 

After I posted I was made a level 2 user and then had access to PM's, all good now

View solution in original post

Shane
Moderator

We're glad to know that the Private Message is now working.

 

 

Thanks for the reply Shane,

 

After I posted I was made a level 2 user and then had access to PM's, all good now

dhkhuu
Level 2

Hi,

I am a new TPG community member, I also can't do private message as Strife above, I get the same Access Denied error when I try to access PM, can a Mod please help me?

BasilDV
Moderator

Hi @dhkhuu

 

Welcome to the Community!

 

We set a requirement for a new member in the community to be able to send a PM once reached level 2.

A new member just needs to post or comment on a thread in order to achieve the said level.

 

Let us know if you need further assistance.

BasilDV

dhkhuu
Level 2

Please ignore my request above, looks like I am able to do PM after I did my first post.

dhkhuu
Level 2

Thanks for your reply, I can now do PM after I did my first post, sorry I didn't know about the requirement for new members.

 

Cheers.

pglushkov
Level 2

was having the same issue

Ahra_G
Moderator

Hi @pglushkov, may we know how we can be of assistance? 

 

You need to ensure that you are logged in in order for you to be able to send a private message. 

 

Nevertheless, I'll send you a PM and you may directly respond to it. 

 

Thanks!