Hi @malsandi2 ,
We're sad to learn that you're considering to cancel one of your TPG service, we'll have one of our Account Specialists contact you to discuss details of cancellation and on how to retain the existing e-mail address.
Please send me your best contact number and preferred time tomorrow.
How do I private message (PM) in the community
Regards,
@malsandi2 wrote:
We have an NBN connection account and an older ADSL account.
The name of the NBN account is 'malsandi2' and the name of the ADSL account is 'malsandi'
We wish to cancell the 'malsandi' account but retain the email user name from that account.
We wish to be able to use both user names as seperate accounts built onto the NBN account.
Please advise
BR
Mal Close
Ph xxxxx
xxxxx@tpg.com.au
