TPG Community

Get online support

cannot send emails

rimmerca
Level 2

I have recently installed Norton Secure VPN and it appears to be blocking my outgoing emails. The error message is "Windows Live Mail Error ID: 0x800CCC0E ProtocolSmiley FrustratedTMP Port:25 Secure (SSL): No Socket Error:10013

Has anyone else had this problem and how did you fix it?

1 REPLY 1
BasilDV
Moderator

Hi @rimmerca 

 

Welcome to the Community!

 

Are you using an Email client or TPG Post office?

Check your email settings as well. Refer to our online support page.

 

BasilDV