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Hi @barthurson . You have FTTB or FTTN and phone cord from wall socket to DSL port on modem?
If you have Bundled NBN/VOIP plan, the modem has to support VLAN ID 2 setting, which I don't think it does. If Data Only plan, VLAN ID is not used, so it should be ok.
Other settings are PPPoE, username and password.
Hey @barthurson ,
If you're still needing a hand, feel free to send me a private message so we can bring up your account and take a closer look.