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Hi,
Unable to receive MMS. Have reset network connections
any advice?
Hi @Bruce4
Thanks for raising this with us.
Are you able to check the APN settings on your phone for MMS?
MMS Settings
Name: Vodafone AU-MMS
APN: live.vodafone.com
MMSC: http://pxt.vodafone.net.au/pxtsend
MMS Proxy: 10.202.2.60
MMS Port: 8080
MCC: 505
MNC: 3
APN type: mms
Is the mobile data turned On? If not, please turn On your Mobile data, then try again.
Let me us know how it goes.
BasilDV
Hi Basil,
Have checked APN settings, and they are the same but for APN which was set as HOS.
I reconfigured to live.vodafone.com and saved and restarted the phone but there has been no change.
Mobile Data IS switched on
regards
Bruce
Thank you for the update @Bruce4
We'd like to arrange a call from our Mobile team to check on this further.
Please send me a PM with your TPG username or customer ID number to assist you accordingly.
How do I private message (PM) in the community
BasilDV