Get online support
I received confirmation that FTTB service is now active 90 mins ago but internet light is still not showing on modem. Laptop recognises and connects to modem but I can't access internet.
we can see you are online now
20min avg. speed: download 957Kbits/s, upload 955Kbits/s
Connected at: 2020-04-26 11:53:29
Connected for: 23h 44m
View solution in original post
Welcome to TPG Community! Please PM me your TPG username, CID or mobile phone number so I can look at your service.
Thanks for contacting me. Internet connection is working now.
I have exactly the same issue, Can someone please help me?
Looking at your account now
A team member will call you within 24 hours to solve your issue. Thanks Rajen