No internet connection

SOLVED Go to solution
jlim1996
Level 2

Hi RajenS,

 

I'm having a similar issue as well, the NBN technician came and said the FTTB was good to go. I've paid everything, the DSL light is green but there is not internet connection. Was hoping you could help me out too.

 

Thank you so much in advanced

Anonymous
Not applicable

Hey @jlim1996,

 

Welcome to the community!

 

I'd love to help and get to the bottom of this, to better understand the status of the connection. Send me a Private Messagew ith youra ccount details (Username/Customer ID together with the address on file).

 

How do I private message (PM) in the community

 

Regards,

 

 

Hi RajenS,

 

I'm having a similar issue as well, the NBN technician came and said the FTTB was good to go. I've paid everything, the DSL light is green but there is not internet connection. Was hoping you could help me out too.

 

Thank you so much in advanced