Placed my order for nbn

[Kunmyip]

Hi, I placed order for nbn on my place last week on 16/5/21 but nothing I hear from TPG so far. I’m not sure I should place the order again or wait?

[Ahra_G]

Hi @Kunmyip, 

Once you placed an order, you should receive an email order confirmation, status of the order and progress of the installation.

For help about how to check your scheduled installation date or to reschedule your current appointment date, please visit this Community Article: Check or Reschedule Your TPG Installation via tpg.com.au/install 

Let us have your Customer ID or username via private message in order for us to assist you accordingly and check the status of your account.

You may refer to this article on how to send a private message: How do I private message (PM) in the community

Regards,

Ahra_G