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Still waiting on technician to complete installation

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Level 1a
Order number 6783571. Received hardware which is set up but TPG seems to have gone totally silent on when a technician will be attending. Really frustrated about this now, have messaged several times and had zero response via app and the online message service. I made my order in March and it was confirmed and money taken from my account by 1st April.

Can someone please update me ASAP on when a technician will be attending? The 20 working days time period means someone is due this week.

If there is no communication from TPG this week, I’ll go elsewhere and make a complaint to the TiO.
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Moderator

Welcome to TPG Community,

You can private message to me your customer ID, username, service address or mobile number so i can check status here.

regards

JayeshP9

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1 REPLY 1
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Moderator

Welcome to TPG Community,

You can private message to me your customer ID, username, service address or mobile number so i can check status here.

regards

JayeshP9

View solution in original post