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jharitos75
Level 4

Hello Rajen,

 

Still waiting on outcome of this escalation.

 

Do you hvae any news as to when my NBN will be reay for me to plug in?

jharitos75
Level 4

Hello Rajen,

 

Still waiting on that phone call from engineering????????

jharitos75
Level 4

Hello Rajen or anyone still left alive in this post apocalyptic cyber wasteland.... 

 

Ive had my New TPG Modem and new NBN box since Thursday morning last week and still NO indication that my service can be activated.

 

I was promised a call from Engineering to advise details but that was on Saturday and still nothing.

dean321
Level 2

This same thing has been happening to me. Came across this thread and thought there might be instructions. I can't believe TPG is doing this. Phone calls, the sorry excuse of a chat feature. I regret going with TPG. If they hadn't already charged me I would have already tried another vendor.

jharitos75
Level 4

Ive been with them for years and to be honest they have always been very helpful. This Corona Virus things must have hit them (and every other industry in the world right now) pretty hard so Im trying to stay patient.... 

jharitos75
Level 4

........

jharitos75
Level 4

Can someone please confirm when my NBN will be operational?

RajenS
Moderator

Hi jharitos75

     I am following up your ticket now, will update you shortly , 

Thanks 

RajenS
Moderator

Hi
I check your details with, our engineering team, we are still waiting for NBN reply,
please carry on using your ADSL, I can see you are online for the last two days,
someone will get back to once NBN confirm the appointment

 

jharitos75
Level 4

Thanks Rajen, please keep me posted.

 

I am on ADSL at the moment for home thats right.