Cannot make outgoing or incoming calls

[Gangstalava]

I just started using the tpg sim card. My reception shows full and also tpg sim card is working but right now i cannot make any outgoing or incoming calls using the sim.

[Ahra_G · Accepted solution]

Hi @Gangstalava, 

TPG Australia & TPG Singapore are 2 separate entities. Kindly send an email to Singapore Mobile Team at support@tpgmobile.com.sg so they can provide further assistance.

You may also reach out to their social media pages:

Instagram: https://www.instagram.com/tpgsingapore
Facebook: https://www.facebook.com/tpgmobilesg/

Cheers! 

[Aevean]

Hi,

I am unable to call and receive too..
Kindly check whether my outgoing and incoming called barred?

Pls resolve it ASAP

[Anonymous]

Hi @Aevean,

Welcome to the community!

Thanks for raising to us. We did an article that you may find helpful, this will guide you a basic troubleshooting to rectify incoming and outgoing call issues for TPG mobile, please see the link below.

Troubleshooting issues with Incoming/Outgoing Calls on TPG Mobile

Let us know how it will go.

Cheers!

Hi,

I am unable to call and receive too..
Kindly check whether my outgoing and incoming called barred?

Pls resolve it ASAP