Customs number:XXXXXXX

[nancelle]

NAN HSIN TU I have a current NBN plan with TPG and I would like to turn off call waiting on my digital voice service. TPG Technical Services told me I would need to talk to TPG Customer Service, who then told me that I would need to look at the instruction manual for my phone, which told me that I needed to contact my service provider... I am going around in circles!

[BasilDV]

Hi @nancelle

We've edited your post as it contains your account details.

Please avoid posting any account information on a public thread as it may compromise your account security.

We'll forward your request to disable the call waiting feature on your phone service.

Updates will be provided once available.

BasilDV

[Anonymous]

Hi @nancelle,

Good day! We'd like to inform you that the Call Waiting feature has been disabled, let us know should you require further assistance.

Cheers!

NAN HSIN TU I have a current NBN plan with TPG and I would like to turn off call waiting on my digital voice service. TPG Technical Services told me I would need to talk to TPG Customer Service, who then told me that I would need to look at the instruction manual for my phone, which told me that I needed to contact my service provider... I am going around in circles!