Home Wireless Broadband Problem

[ttinfoserv]

The internet is very slow and kept dropping out every 5 minutes. It became worst now, I am working from home, now couldn't do anything, tried to ring the help desk but it did not pick up. WHAT CAN I DO, PLEASE HELP.

[BasilDV]

Hi @ttinfoserv

Welcome to the Community!

We tried to search for your account using your community details to no avail.

We'd like to look into your service for better understanding of the situation.

Please send me a PM with your TPG username or customer ID number to assist you accordingly.

BasilDV

[Shane]

Hey !

Welcome to the community and thanks for raising this to us.

Please post the screenshot of the speed test result on this thread if available and send me a Private Message with your account details (Customer ID/Mobile number) also the service address on file.

How do I private message (PM) in the community 

Regards,

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@ttinfoserv wrote:
The internet is very slow and kept dropping out every 5 minutes. It became worst now, I am working from home, now couldn't do anything, tried to ring the help desk but it did not pick up. WHAT CAN I DO, PLEASE HELP.

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