Our troubleshooting failed,
only one socket in the house,
we tried different phone cables, from the socket to modem, and did a power reset. still no joy.
line test showing possible cable damage around 233m,
a team member call you shortly, to confirm NBN tech visit schedule,
please check your PM for the ticket number
NBN tech solved your issue at Pitt.
and with our small reset, I can see you are online now
CallerID: AV************** Connected at: 2020-04-30 11:33:50 Connected for: 1