My internet has stopped working. The ncd only has blue lights against the 2 right most icons. Both dsl and lan are unlit. On the router the “internet” icon is unlit and if I log into the router the network map says that the internet status is disconnected. The nbn website says that it should be fine in my area. I’ve tried resetting the connections, have powered both units off and an on and also did a reset of the ncd. Still no joy. What do I do next?
I have the same problem... No internet for 3 weeks now I got NBN and it worked for 4 days and again no internet. Checked everything and still nothing, been on hold numerous times for more than 2 hours, nothing, no one gets back to you. Really terrible service.