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Landline not working

Bronwynf00
Level 2
Hi, we recently upgraded our plan to unlimited including landline. With our previous plan we were able to make calls to other landlines but not mobiles. On the new plan we are supposed to be able to make unlimited calls to mobile phones but we can't make ANY calls at all. We just get an engaged tone every time. We turned the modem off and back on but that didn't help. Can someone help please.
1 REPLY 1
BasilDV
Moderator

Hi @Bronwynf00 

 

We'd like to check on the status of the service and see how can we help.

 

Just send us a private message with your account details.

 

BasilDV