Live Helper Chat

[Shane]

Hi @Ymorasyanpour,

When you tried to activate the SIM online, did you receive any error messages? If yes, could you post a screenshot of the error message on this thread?

in the event you have not tried activating the SIM. Here is an article we created for reference.

How to Activate Your TPG Mobile Sim Card

Regards,

I want active my sim card

I can't active my sim card

[Hit55]

Hi I would like to ask if it is possible to get phone transaction between my number and another fone number

[alanguide]

I think you need to explain further exactly what you want to do (without quoting any actual numbers).

[Hit55]

I would like to use it as an evidence regarding my partener visa

[Hit55]

Records showing that I have been in touch with her

[BasilDV]

Hi @Hit55

The record that is available is the numbers that customers dialed out.

Transactions or messages are not recorded as we are serious in protecting the privacy of our customers.

BasilDV

[Hit55]

Understandable..could you please send that numbers I have called on my email if it is possible thank you